DOUBLETREE BY HILTON IZMIR - ALSANCAK, Izmir – A Smart Stay in the City
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Key details
About the Hotel
Ismet Kaptan Mahallesi,
Izmir,
Turkey,
35210,
İzmir Province
Rooms & Accommodations
Air-conditioned rooms feature carpeted floors, a minibar, a flat-screen TV with satellite channels, and complimentary WiFi. Certain rooms include a seating area. All rooms measure 20 square meters and offer soundproofing. Smoking rooms are available on the 2nd, 3rd, 7th, and 8th floors.
Dining & Drinks
Smyrna Restaurant serves Turkish, Mediterranean, and international dishes for lunch and dinner, with an extensive breakfast buffet. The 21st-floor Roof Bar offers snacks, drinks, and views of Izmir Bay, open from 8 AM to 11 PM. Room service is available.
Location & Transportation
Located in central Izmir, a 10-minute walk from Cankaya. A short walk to Kültürpark İzmir, which includes open-air venues, cafés, and an amusement park. Near Saint Polycarp Church (0.5 km), Konak Pier (1 km), and the Agora Open Air Museum (1 km). Adnan Menderes Airport is 20 km away.
Services & Amenities
Complimentary self-parking and valet parking, with EV charging available 2 km away. Offers connecting rooms, a fitness center, and event spaces for up to 200 guests. Children 5 years and under eat breakfast free from the buffet. Service animals are welcome.
Meetings & Events
Three flexible event spaces accommodate up to 200 guests. The rooftop bar is available for special receptions. On-site event staff and catering options are provided.
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Choose the Room
From cosy doubles to spacious family suites – all with flexible options, breakfast, and exclusive deals.
My stay at the hotel was quite disappointing overall. While the location is fantastic, with shopping and dining options within walking distance, my room left much to be desired. The service was generally helpful, but significant issues with the accommodation impacted my experience. The inconsistent quality of the room both in terms of cleanliness and comfort made it less than ideal for a relaxing stay.
Rooms
5.0
The rooms were outdated and not at all like the pictures provided online. The first room I received was tiny and had an awful smell, and even the second room, while bigger, still had issues with cleanliness and maintenance.
Service
6.0
The reception staff were polite and tried to assist with my room change, but it felt like they were limited by the hotel's full capacity.
Location
9.0
The location is excellent, situated right in the city center, making it easy to access various restaurants and shopping areas.
Dining
6.0
Breakfast was decent with hot options available, but overall, the dining experience didn't stand out positively.
Facilities
5.0
The facilities were somewhat dated and lacked maintenance, making it less appealing than expected.
Isaac
United Kingdom,
November
2024
8.2/10
I had a wonderful stay to celebrate our anniversary. The hotel is conveniently located in a vibrant area with lots of dining options nearby, and it felt surprisingly quiet. The room was clean and the bedding was very comfortable, but the heating made it a bit too warm for my liking. The staff, especially Mr. Ali, went above and beyond to assist us, which made our experience even better. However, the taxi fares to and from the airport were quite expensive.
Rooms
8.0
The room was comfortable and clean, with great bedding. It did get quite hot, but I appreciated the small fridge and the added amenities like slippers and a bathrobe.
Service
10.0
The service was fantastic! Mr. Ali was especially helpful in sorting out our booking and providing local recommendations. He truly made our stay memorable.
Location
9.0
The hotel's location is excellent for exploring the main tourist spots, and it was easy to walk to various attractions without needing a cab.
Dining
7.0
The dining options were decent, though the coffee could use some improvement. There were various places to eat nearby, making it convenient for meals.
Facilities
7.0
While the hotel offers basic facilities and a rooftop bar with stunning views, it doesn't have luxury amenities. However, it's well-maintained, and I enjoyed my time there.
Paul
United Kingdom,
October
2024
7.0/10
The hotel has a great location, close to the shoreline and many restaurants. While the staff was warm and welcoming, the rooms were surprisingly small and tight, which caught me off guard given the hotel's central location. The rooftop bar offered a stunning view, but the dining area could feel a bit cramped. Overall, it was a decent stay but expected a little more space for the price.
Rooms
5.0
The rooms were quite small with hardly any walking space, which was disappointing.
Service
8.0
The staff was incredibly nice and always ready to help, although there were minor slips in room service.
Location
9.0
The hotel is very centrally located and just a short walk to the waterfront, making it convenient for exploring.
Dining
7.0
The breakfast had a nice variety, especially the omelette station, but the dining space was small.
Facilities
6.0
The rooftop terrace provided a lovely setting, although the outdoor pool could be an issue in colder weather.
Jonathan
United Kingdom,
October
2024
7.4/10
I had a mixed experience at this hotel. The location is quite charming and peaceful, away from the hustle and bustle, which I appreciated. The service really stood out for me, especially how helpful the staff were. However, the state of the rooms was a bit underwhelming and not up to my expectations, especially for a Hilton property.
Rooms
6.0
The rooms were decent but a bit dated, and I had issues with the air conditioning that took three days to resolve. They were clean and well-maintained with fresh towels daily, but I wouldn't say they were luxurious.
Service
8.0
The service was high motivated, and staff responded politely, although there were challenges with room availability. However, overall, they were professional and genuinely friendly.
Location
9.0
The location was great, situated in a quiet street yet close to shopping options. It made exploring local attractions quite convenient.
Dining
7.0
Dining was generally nice, but I did experience some inconsistencies, especially on the first day with cold coffee and undercooked eggs at breakfast.
Facilities
7.0
The facilities included a pool and a gym, which were acceptable, but they felt slightly worn out.